Choosing a kitchen faucet in the Lower Mainland should be simple. But for many homeowners, landlords, and strata councils, it turns into a multi-trip headache involving the wrong parts, expensive plumbing rates, and leaky results.
At The Faucet Guys, we don’t do toilets, we don’t do water heaters, and we don’t do "general plumbing." We focus exclusively on faucets. This specialization allows us to offer transparent package pricing and expert installation that generalists simply can't match.
Whether you are upgrading a rental in Surrey, refreshing a kitchen in Burnaby, or managing a condo building in Downtown Vancouver, avoid these seven common mistakes to ensure your next faucet installation is painless.
1. Buying the Faucet and the Installation Separately
The biggest mistake is the "two-step" purchase. You buy a faucet at a big-box store or online, then spend hours calling plumbers to find someone willing to install it. You end up paying a retail markup on the hardware and a "minimum call-out" labor fee that often exceeds the cost of the faucet itself.
The Fix: Use an all-inclusive package. We provide the faucet and the professional installation for one flat price, ranging from $325 to $525. No surprises, no separate trips, and no hidden labor costs.
Best for: Everyone who values their time and wants a guaranteed, fixed price.
2. Choosing "Style" Without Measuring Your Reach
It looks great in the glossy magazine, but if your high-arc faucet splashes water all over your Richmond condo’s shallow sink, or doesn't reach the corners of your double-basin sink, it’s a failure.

The Fix: Prioritize function and reach. Before buying, measure your sink depth and the distance to the backsplash.
- Pull-down industrial styles are great for deep sinks and heavy cleaning.
- Compact minimalist designs are better for smaller condo kitchens where space is at a premium.
3. Ignoring Vancouver Strata and Condo Requirements
If you live in a multi-unit building in Vancouver or New Westminster, a DIY leak isn't just your problem: it’s your neighbor’s problem. Many strata councils require proof of insurance and a licensed professional for any plumbing work to protect the building from water damage.
The Fix: Hire licensed and insured specialists. We understand the unique requirements of condo buildings, including navigating shut-offs and meeting strata insurance standards. Don't risk a massive insurance claim by trying to save a few dollars on a "handyman" or a DIY project.
4. Falling for "Online Bargains" Made of Plastic
Many faucets found on discount sites look like high-end stainless steel but are actually painted plastic with inferior internal cartridges. These fail within 12–24 months and are often impossible to find replacement parts for.

The Fix: Stick to curated, high-quality hardware. We only sell and install faucets that we know will last. Our selection features durable internal components and ceramic disc cartridges that provide precise control and prevent leaks.
Best for: Landlords who need "set and forget" reliability for their rental properties.
5. Overlooking the "Maintenance Factor" of Finishes
Matte black is trending across West Vancouver and Kitsilano, and it looks stunning. However, in high-use kitchens or rental units, certain finishes show water spots and fingerprints more than others.
The Fix: Match the finish to the lifestyle.
- Polished Chrome: Classic, durable, and the easiest to keep looking new.
- Matte Black: Modern and sleek, but requires more frequent wiping to avoid mineral spots.
- Stainless/Brushed Nickel: The perfect middle ground for busy family kitchens.
6. Not Checking Your Mounting Hole Configuration
You find the perfect single-handle faucet, but your existing sink has three holes from an old 1990s-style setup. Without a matching deck plate (escutcheon), you’re left with holes in your countertop.

The Fix: Know your sink. Most of our modern faucets come with optional deck plates to cover existing holes, providing a clean, seamless look regardless of your previous setup. Our installers carry the necessary hardware to ensure a clean and professional finish every time.
7. The DIY Disaster: Underestimating the Install
A "simple" faucet swap often involves rusted shut-off valves, seized nuts, and cramped spaces under the sink. What should have been a 30-minute job turns into a Saturday spent at the hardware store and a kitchen without water.
The Fix: Let the specialists handle it. The Faucet Guys specialize in fast, clean installations. We do this all day, every day. We arrive with the right tools, the right parts, and the expertise to handle unexpected shut-off issues on the spot.
Why Choose The Faucet Guys?
We are Vancouver’s faucet-only specialists. By narrowing our focus, we provide a better service at a lower price than general plumbing companies.
- Specialized Expertise: We only do faucets. We’re really good at it.
- Transparent Pricing: Faucet + Installation = One Low Price.
- Licensed & Insured: Total peace of mind for homeowners and strata councils.
- No Upsells: We don't look for other "problems" to fix. We do the job you hired us for.

Ready to upgrade your kitchen? Visit thefaucetguys.com to browse our selection and book your installation today. Just faucets, done right.